Coordination Executives

Sos. Oltenitei, nr. 2-4 A, City Offices, Bucuresti Vezi harta
Tip job: Full time Domeniu: Operational Center in Travel Business
Nivel: Entry Level
Oras: Bucuresti

Despre G2 Travel

Founded in 2012 by a highly experienced team with an impressive background, G2 goes from strength to strength. The engine that drives our business is our operations and service centre based in...

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Aptitudini necesare:  

  • Communication
  • English advanced
  • MS Office
  • Customer oriented attitude

Key Activities

  • Liaise with tour leaders and suppliers to ensure a high standard is provided.
  • Check itinerary feasibility and progress of tour.
  • Anticipate and resolve enquirers or problems that arise during a tour.
  • Arrange and coordinate services/hotel reservations for any itinerary amendments or additional services requested from Tour Leader or Sales.
  • Act as an emergency response team providing support to Tour Leaders during any unexpected crisis situations that may arise.
  • Resolve any problems/complaints that may arise during or after trips.
  • Quality control of suppliers through monitoring of services.

Knowledge & Skills

 

  • Customer oriented attitude;
  • Excellent communication and organisational skill;
  • Ability to multitask, prioritize and meet deadlines;
  • Detail oriented person;
  • Strong problem solving skills;
  • English language - advanced level;
  • Good working knowledge MS Office;
  • Available to work in shifts.

Experience

  • University graduate;
  • Previous experience in customer service/travel industry is considered a plus.