Full time Domeniu:
Operational Center in Travel Business
Despre G2 Travel
G2 Travel is an international Wholesale Tour Operator with offices in more than 20 cities around the world. Our core business is supplying Group Land Services worldwide to the travel trade in Asia,...
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Customer oriented attitude
Liaise with tour leaders and suppliers to ensure a high standard is provided.
Check itinerary feasibility and progress of tour.
Anticipate and resolve enquirers or problems that arise during a tour.
Arrange and coordinate services/hotel reservations for any itinerary amendments or additional services requested from Tour Leader or Sales.
Act as an emergency response team providing support to Tour Leaders during any unexpected crisis situations that may arise.
Resolve any problems/complaints that may arise during or after trips.
Quality control of suppliers through monitoring of services.
Knowledge & Skills
Customer oriented attitude;
Excellent communication and organisational skill;
Ability to multitask, prioritize and meet deadlines;
Detail oriented person;
Strong problem solving skills;
English language - advanced level;
Good working knowledge MS Office;
Available to work in shifts.
Previous experience in customer service/travel industry is considered a plus.