Hotels Reservation Executives

Sos. Oltenitei, nr. 2-4 A, City Offices, Bucuresti Vezi harta
Tip job: Full time Domeniu: Operational Center in Travel Business
Nivel: Entry Level
Oras: Bucuresti

Despre G2 Travel

Founded in 2012 by a highly experienced team with an impressive background, G2 goes from strength to strength. The engine that drives our business is our operations and service centre based in...

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Aptitudini necesare:  

  • Negotiation
  • Problem solving approach
  • MS Office
  • Team player

Key Activities

  • Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
  • Input confirmations and update relevant systems.
  • Where first choice hotels are not available, select and offer the best alternative according to price, standard and location.
  • Develop good working relationships with Hotels
  • Coordinate with Hotels and internal departments to resolve accounts queries and other discrepancies.
  • Monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.

Knowledge & Skills

  • Excellent interpersonal and communication abilities;
  • Proven negotiation skills;
  • Detail oriented person;
  • Problem solving approach;
  • Planning and organising skills;
  • Ability to work with tight deadlines;
  • Team player;
  • Positive and friendly attitude;
  • Excellent use of MS Office package.

Experience

  • English language - advanced level;
  • Any other foreign languages fluently spoken are considered an advantage;
  • Previous experience in the Travel/Hospitality industry is a plus.